PRIVACY POLICY FOR ATOMVERB CLASSES
Last Updated: 9th December 2025
AtomVerb Classes (“AtomVerb”, “we”, “us”, “our”) provides online PTE coaching, self-study programs, digital content, and feedback services. We are committed to protecting your personal information and ensuring compliance with the Digital Personal Data Protection Act (DPDP Act), 2024, as well as internationally recognised data protection principles.
By using our website, submitting an enquiry, creating an account, or enrolling in any AtomVerb program, you agree to the practices described in this Privacy Policy.
1. Business & Contact Details
Business Name: AtomVerb Classes
Business Address: Friends Colony, Opposite DAV College, Jalandhar, Punjab, India – 144008
Business Contact: ankit@atomverbclasses.com
Grievance Officer (DPDP Act Compliance):
Name: Rajwant Sharma
Email: support@atomverbclasses.com
Response Time: Within 7 business days
2. Information We Collect
We collect the following types of information to operate AtomVerb’s coaching and digital learning services.
A. Information You Provide
When you fill enquiry forms, create an account, book sessions, or communicate via WhatsApp/Telegram/email, we may collect:
Name
Email address
Phone/WhatsApp number
Country and region
PTE exam details and study preferences
Messages sent to us
Course or program selections
Payment Information
AtomVerb does not collect, store, or have access to your card, UPI, wallet, or banking details.
All payments are processed directly and securely by third-party payment gateway providers.
We only receive non-sensitive transaction metadata such as:
Transaction ID
Payment status (success/failure)
Amount paid
This information is necessary to activate your course access.
Your actual financial details never pass through or reside on AtomVerb systems.
B. Information Collected Automatically
When you use our website or learning platform, we automatically collect:
IP address
Browser and device information
Pages visited
Time spent per page
Referring URLs
Cookies and tracking identifiers
Learning activity (course progress, lesson completion timestamps)
This helps improve user experience, diagnose issues, and enhance course quality.
C. Information Collected Through Third-Party Integrations
We use third-party service providers solely to deliver AtomVerb’s services. Depending on your interactions, we may receive:
Social media interaction data (e.g., public profile information when you engage with our posts)
Messaging data (e.g., usernames and message history stored on WhatsApp/Telegram servers)
Scheduling data (e.g., booked appointment times, preferred time zones)
Email metadata (e.g., delivery status, timestamps)
We do not download or archive private messages unless required for support or compliance.
D. Sensitive Personal Data
AtomVerb does not request or process sensitive data such as:
Financial account passwords
Government ID numbers
Biometric data
Health information
Religious or political beliefs
Sexual orientation
If such information is shared unintentionally, we handle it confidentially and delete it upon request.
3. How We Use Your Information
We process your data for the following purposes:
A. Service Delivery
Create and manage your student account
Provide access to purchased courses, live sessions, and digital materials
Deliver support via WhatsApp/Telegram/email
Schedule 1-on-1 or group check-ins
Send lesson materials and assignments
Track your learning progress
B. Communication
Enrollment confirmations
Payment receipts
Class schedules and updates
Important policy or service announcements
Educational content or PTE tips (only if you have opted in)
Transactional emails cannot be unsubscribed from as they are essential for service delivery.
C. Business Operations
Process payments through secure external payment gateways
Maintain accurate financial and tax records
Improve website performance and course quality
Monitor for fraud, abuse, or policy violations
Manage customer interactions and onboarding workflows
D. Legal Compliance
Comply with Indian tax and accounting laws
Respond to lawful requests
Enforce our Terms & Conditions and Anti-Piracy Policy
We never sell, rent, lease, or trade your personal data.
4. Legal Basis for Processing
We process personal data based on:
Consent – when you submit forms or opt into communications
Performance of Contract – to deliver purchased services
Legitimate Interest – fraud prevention, service improvements, analytics
Legal Obligation – compliance with laws and regulations
5. Information Sharing & Third-Party Services
To operate AtomVerb’s services, we rely on reputable third-party platforms for:
Payment processing
Learning management delivery
Communication and messaging
Scheduling
Email automation and delivery
Secure hosting and content delivery
These service providers are contractually obligated to protect your information and may only process it for purposes related to AtomVerb’s operations.
We do not share personal data with advertisers or unrelated third parties.
6. International Data Transfers
Your data may be processed on servers located outside your home country.
All transfers follow industry-standard safeguards to ensure adequate protection.
7. Data Retention
We retain personal data only as long as necessary for:
Delivering services
Legal compliance
Fraud prevention
Business continuity
Retention guidelines:
Active students: Access duration + up to 2 years
Inactive accounts: Up to 3 years from last login
Financial transaction metadata: Up to 7 years (required for accounting compliance)
You may request deletion of your data unless we are legally required to retain certain records.
8. Your Rights (DPDP Act & Global Standards)
You may request:
Access to your personal data
Correction of inaccurate data
Deletion (where permissible)
Withdrawal of consent for optional communications
A copy of your data
Email: support@atomverbclasses.com
Please note: We cannot delete data required for ongoing service delivery, fraud prevention, or legal compliance.
9. Security Measures
We use industry-standard security practices, including:
Encrypted website and learning platform
Role-based administrative access
Regular backups and recovery systems
Secure external payment gateways (PCI-DSS compliant)
Monitoring for unauthorized access
While safeguards are strong, no system can guarantee absolute security.
10. Cookies & Tracking Technologies
AtomVerb uses cookies to enhance website functionality.
Types include:
Essential cookies (login sessions, course access)
Preference cookies (language, timezone, dashboard settings)
You may disable cookies in your browser, but doing so may affect access to course content and purchase functionality.
See our Cookie Policy for full details.
11. Children’s Data
AtomVerb’s services are intended for learners aged 16+.
We do not knowingly collect data from children under 13 years of age.
12. Marketing Preferences
You may opt out of marketing messages at any time.
Service-related communications cannot be opted out of.
13. Third-Party Links
Our website and communications may contain links to external resources.
We are not responsible for the privacy practices or content of those sites.
14. GDPR Considerations (EU/EEA Users)
Although AtomVerb is an India-based business, we follow widely accepted data protection principles such as transparency, purpose limitation, data minimization, and fairness.
15. Changes to This Policy
We may update this Privacy Policy periodically.
The “Last Updated” date will always reflect the most recent revision.
16. Contact & Grievance Redressal
For privacy-related questions or rights requests:
Grievance Officer:
Rajwant Sharma
Email: support@atomverbclasses.com
Response Time: Within 7 business days
Business Owner:
Ankit Bhardwaj
Email: ankit@atomverbclasses.com
By using AtomVerb Classes, you acknowledge that you have read, understood, and agreed to this Privacy Policy.